Welcome to Joulera! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms.
1. General Information
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By accessing our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
2. Products & Services
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All products listed on our website are subject to availability.
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We strive to provide accurate product descriptions and images, but we do not guarantee that colors, textures, or other product details will be an exact match.
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Prices and availability may change without prior notice.
3. Orders & Payments
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All orders placed through our website are subject to acceptance.
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We accept multiple payment methods, including credit/debit cards, PayPal, and other secure payment gateways.
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Joulera reserves the right to cancel any order due to suspected fraud, payment failure, or other reasons at our discretion.
4. Shipping & Delivery
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We offer worldwide shipping, with delivery times varying based on location.
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Customers are responsible for providing accurate shipping information.
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Any customs duties, taxes, or additional fees are the responsibility of the customer.
5. Returns & Refunds
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We accept returns within [number] days of delivery, provided the product is unused and in its original packaging.
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Refunds will be processed within [number] business days after receiving the returned item.
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Shipping charges are non-refundable unless the return is due to an error on our part.
6. Privacy Policy
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We value your privacy and ensure that your personal data is handled securely. Please refer to our Privacy Policy for more details on data collection, use, and protection.
7. Intellectual Property
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All content, including images, text, and logos, on the Joulera website is owned by or licensed to us.
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Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
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Joulera is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
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We do not guarantee uninterrupted or error-free access to our website.
9. Governing Law
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These Terms & Conditions are governed by the laws of the UAE.
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Any disputes arising from these Terms shall be resolved in UAE courts.
10. Amendments
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Joulera reserves the right to update or modify these Terms & Conditions at any time. Customers will be notified of significant changes.
For any inquiries or concerns, please contact us at joulerakw@gmail.com
Thank you for shopping with Joulera!