Welcome to Joulera Store! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we may collect the following information:
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Personal Information: Name, email address (maxingal2648@gmail.com), phone number, billing and shipping address.
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Payment Information: We do not store payment details. All transactions are processed securely via third-party payment providers.
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Device Information: IP address, browser type, and device used to access our website.
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Order Information: Products purchased, order history, and communication related to your orders.
2. How We Use Your Information
We use the collected information for the following purposes:
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To process and fulfill your orders.
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To provide customer support and respond to inquiries.
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To improve our website and user experience.
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To send promotional emails (if you opt-in for marketing).
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To comply with UAE laws and regulations.
3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties, except in the following cases:
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Service Providers: We share necessary information with payment processors and delivery partners to fulfill your order.
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Legal Compliance: If required by law or government authorities, we may disclose your data.
4. Data Security
We take reasonable precautions to protect your information. However, no method of transmission over the Internet is 100% secure. Please keep your login credentials safe.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
6. Your Rights
As a UAE-based customer, you have the right to:
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Access the personal data we hold about you.
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Request corrections to inaccurate information.
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Request deletion of your data (subject to legal obligations).
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Opt-out of marketing communications.
To exercise these rights, please contact us at maxingal2648@gmail.com.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For any questions about this Privacy Policy, you can reach us at:
📧 Email: maxingal2648@gmail.com
📍 Location: UAE
Thank you for trusting Joulera Store!